Mid CMDB Administrator Springfield, VA Chenega Agile Real-Time Solutions (CARS) was created with the purpose of providing integrated enterprise IT support to Federal customers both CONUS and OCONUS. CARS employs Subject Matter Experts (SMEs) with decades of experience working in the Federal marketplace. Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level! The Mid CMDB Administrator is responsible for assisting in the development, management, and maintenance of the Configuration Management Database (CMDB) within the organization's ITIL framework. Responsibilities
Assist in ensuring that all IT assets and their configurations are accurately recorded, managed, and maintained to support IT service management processes.
Support the development and maintenance of the CMDB, ensuring all IT assets and configuration items (CIs) are accurately recorded
Assist in defining and implementing CMDB policies, processes, and procedures in alignment with ITIL best practices
Support the regular audit of the CMDB to ensure data integrity and compliance with organizational standards
Aid in the management of document relationships between CIs and ensure that all dependencies and changes are accurately reflected in the CMDB
Ensure proper version control and documentation of changes to CIs
Assist in the coordination with other ITIL process managers to ensure smooth integration of configuration management processes
Conduct regular data validation and reconciliation activities to maintain the accuracy and completeness of the CMDB
Identify and resolve discrepancies in the CMDB data
Support in the implementation of automated tools for data discovery and CI tracking
Work closely with IT service management, change management, and incident management teams to ensure the CMDB supports their processes
Collaborate with IT asset management teams to synchronize asset and configuration data
Assist senior members in providing CMDB training and support to end-users and stakeholders
Generate and analyze reports on CMDB data to support decision-making and continuous improvement initiatives
Provide insights and recommendations based on CMDB data to optimize IT asset and configuration management
Assist in ensuring CMDB compliance with internal policies, industry standards, and regulatory requirements
Participate in internal and external audits related to configuration management
Other duties as assigned
Qualifications
Bachelor’s Degree and 3+ years of relevant experience or
Associate’s degree and 5+ years of relevant experience or
High school diploma or GED equivalent and 8+ years of relevant experience
Experience to include but not limited to:
Development, management, and maintenance of CMDB
IT asset management
ITIL framework and its application to configuration management
ServiceNow
ITIL Foundations Certification desired
Ability to obtain DoD 8570 IAT level II compliance within 6 months
Active TS/SCI clearance
Knowledge, Skills and Abilities:
Ability to successfully obtain CI Poly
Ability to think critically and solve complex issues
Ability to work with other teams and stakeholders to ensure mission success
How you’ll grow At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers. Benefits At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits. Learn more about what working at Chenega MIOS can mean for you. Chenega MIOS’s culture Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives. Corporate citizenship Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Chenega’s impact on the world. Chenega MIOS News- https://chenegamios.com/news/ Tips from your Talent Acquisition Team We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links: Chenega MIOS web site - www.chenegamios.com Glassdoor - https://www.glassdoor.com/Overview/Working-at-Chenega-MIOS-EI_IE369514.11,23.htm LinkedIn - https://www.linkedin.com/company/1472684/ Facebook - https://www.facebook.com/chenegamios/ #Chenega Agile Real Time Solutions, LLC
Our wide range of benefit options is designed to support and protect employees and their families. Based on eligibility, benefits include medical, dental, vision, prescription plans, wellness programs, income protection, paid leave, and retirement. Positions covered by the McNamara-O'Hara Service Contract Act, Davis-Bacon Act, or a Collective Bargaining Agreement (CBA) will comply with the statute or CBA requirements.
Chenega Corporation and family of companies is an EOE.
Equal Opportunity Employer/Veterans/Disabled
Native preference under PL 93-638.
We participate in the E-Verify Employment Verification Program